FAQs

Where can I buy Newport Cottages furniture?

Newport Cottages furniture is available at our Newport Beach store, online and nationwide through fine furniture showrooms and authorized dealers.

Where is Newport Cottages furniture made?

All Newport Cottages furniture is manufactured in sunny Riverside, California in the USA!

How is your furniture made?

All furniture is benchmade using traditional woodworking techniques (Mortise & Tenon Joinery and Inlaid Panels). Benchmade is a term used when an item is individually built from start to finish on the bench of a highly skilled carpenter.

What is your furniture made of?

Newport Cottages only uses hardwoods, Poplar and Birch, in the construction of our furniture. We do not use particle board, MDF or other synthetics in our construction which can have high levels of formaldehyde. All of our finishes are non-toxic, lacquer based and low VOC. All finishes are continually tested for over 100 different heavy metals such as lead, mercury, etc.

How do I know that Newport Cottages furniture is well built and will really stand the test of time?

Our philosophy at Newport Cottages is to build furniture with “Old World” craftsmanship. Individually benchmade construction from domestic hardwoods ensures the best quality. Your Newport Cottages furniture will last generations as it becomes a treasured heirloom.

What is the weight limit on your bunk beds?

The weight capacity for the upper bed would be 175lbs.

How should I clean and care for my Newport Cottages furniture?

Every few months, or as needed, polish your furniture with a quality furniture polish. Avoid place furniture near heat outlets or in direct sunlight. While our finishes are durable and resistant to years of normal use, hazards such as hot dishes, water spills, and foreign chemicals cause damage. When moving furniture, always lift the entire pieces from the floor. Never push, pull, or drag your furniture as this may result in damage.

How can I get replacement parts for my Newport Cottages furniture?

The retailer where you purchased your items will be able to provide you with the most suitable replacement parts. They can provide us with your original purchase date, model and finish of the parts you are in need of replacing.

I need to reassemble a piece of my Newport Cottages furniture. Where can I get assembly instructions?

You can visit our “Assembly Instructions” section and download manuals or watch videos to assist you. If your still have questions or need assistance, please contact our customer service number and we will be glad to help.

Where can I get finish samples?

You can visit your local dealer or purchase a selection of finish samples directly from our site through our “Order finish samples” section.

How long will it take to get my furniture?

Our Standard Lead Time is 10-12 weeks. Transit time depends on location, usually between 3 - 14 days.

Can I get Newport Cottages furniture customized to my needs?

Yes. Newport Cottages can customize many parts of your furniture. Each piece is individually finished to your specific needs. Please contact our store for more information on custom pieces.

What are my shipping options?

Newport Cottages currently offers pickup at our Riverside and Newport Beach, California locations and White Glove Delivery nationwide. If you are interested in local delivery in the Orange County or Los Angeles area please call our Fashion Island store to place your order.

How long will it take to receive my furniture once it has been shipped?

Transit time depends on location, usually between 3 - 14 days.

Can you help me create my gift registry?

Our Fashion Island team is happy to help you set up your gift registry in store. For customers outside of Orange County we have created a Registry Checklist to guide you through creating your registry.